Mike Hallewell
Inspections
& Consulting
Professional,
Prompt, Truthful, &
Unbiased Inspections
My
role
in an inspection is to:
·
Gather
facts, history of the complaint,
take pictures, measurements, moisture readings, & perform field
tests
·
Get
samples for lab testing if possible
·
Look
for the specific causes of problems
·
NOT discuss inspection findings with any
one other than commissioning party or give opinions on site
·
I
ask questions to gather information;
these are not to trick any party.
I take the
findings
& evidence to my
office & use industry standards, guidelines, &
technical information to:
Prepare a comprehensive report providing:
- Description
of complaint/problem
- Job site
description/Product description
- Claim/Maintenance
History
- Detailed
description of problem
- Field
and/or lab test results (will require additional time & expense
to have these performed)
- Research
applicable industry and/or manufacturer installation/maintenance
standards
- Find a
conclusion based on collected data and field tests
- Identification
of responsible party
After
the Inspection
- I submit
my findings, photos, & samples within 72 hours to the
commissioning party ONLY!
- Please
don’t call me to ask questions, I am NOT at liberty to
discuss the inspection with any other party.
- Please
do not call me to inform me of your disapproval or disagreement (I WILL
terminate the call).
- Please
do not call to inform me that you have not received a copy of the
report.
- As an
Inspector, I do not deny claims; I report information, gather evidence,
field testing, & write a report.
- I do not
get involved in the politics of things once the inspection is complete
& report is submitted.
- Once I
submit the floor inspection report, my work is completed as paid for
initially; any further communication by any means will require
additional payment in advance.
- If you
disagree with the report or findings, you
may hire an inspector to perform an inspection at your
expense.
- Take
things up with retailer or manufacturer after a second inspection is
performed if the findings vary.
- Arbitration,
mediation, deposition, or litigation will require
a signed employment agreement &
prepaid retainer.
What
Will Not Be Tolerated
- I am NOT
a “hired gun.” My
services WILL NOT & CAN NOT be bought
to
write a report that is not truthful or could not be defended in
litigation if needed; PLEASE
do not ask.
- Payment
of cash does not reduce inspection fees, I will fill out an invoice
& mark it paid in cash.
- I will
NOT
violate ethics in the profession including committing fraud, lying, or
tax evasion; PLEASE
do not ask.
- If a
manufacturer hires me to perform an inspection, MY findings will be
truthful & factual, EVEN if it means reporting there
are issues with their product.
- My goal
is to remain professional & courteous throughout this process.
I do not act or speak unprofessionally, nor will I tolerate this from
another party including use of profanity or threats.
- If the
inspection gets to a hostile point, I reserve the right to ask the
homeowner to ask a party to leave the site in order to perform the
inspection; failure to do so may end the inspection after one warning.
- If a
consumer gets hostile, uses profanity, or makes threats; without
warning, I will terminate the
inspection.
- Please
be truthful; answer questions if you can; if you can’t
recall, then state such & I will report this as stated.
- Giving
false information is fraudulent & illegal & could lead
to issues down the road in the process. We do not ask questions to
trick you. We are gathering facts so be truthful.
Dealers/Installers/Contractors
- I CAN
NOT discuss an inspection with
retailers, consumers, installers, or other parties without express
written permission of a manufacturer or commissioning party to avoid
conflict of interest or ethical concerns.
- If you
have disagreements with the
findings, CONTACT
the commissioning party to discuss these.
- I WILL
NOT answer concerns or discuss ANYTHING
once I submit my report.
- Due to
professional client confidentiality privileges, I will
release
a copy of the report to the commissioning party ONLY to
maintain client confidentiality privileges.
- If
express written permission is granted, then upon a signed agreement
& payment in advance of fees, I may be hired to offer
consulting/correction services.